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Learn something new about/from your listeners and advertisers everyday and use that knowledge to be a better provider of entertainment and marketing solutions.
Sounds simple, I know, but it's easy to become distracted.
Hint: use social networking sites, station and personality blogs, your station database, and for the sales team--set up a marketing solution blog or Facebook group for the exclusive use of your clients.
Oh, and don't forget traditional research options as well as actually talking with people--face-to-face.
As we navigate through challenging circumstances a little extra knowledge can go a long way.